Protect Your Home and Budget from Unexpected Breakdowns

Why Customers Trust ARW Home

4.8

468+ Reviews on

I talked to a gal named Donna! I appreciate her being so nice to me!!!! She helped me with a one month free that was going on, that I really appreciate it because of my finance situation right now! Thank you Donna

Janet

Sharlene was very helpful. She was a joy to talk to. My personal experience with ARW has been ok. I've made 2 claims so far and they were both covered although I had to make the repairs myself. Not ideal, but I got it do...

Michelle

The customer service representative Karen was excellent. She must be a mind reader. I was on the site ready to update my cc info and she called and made my day so much simpler. Kudos to Mrs. Karen. We have not had to use...

Latanya

Janet

Michelle

Latanya

What is a Home Warranty?

A home warranty typically helps cover the cost of repairs or replacement for home systems and appliances.

I have homeowners insurance. Why do I need a home warranty?

Home insurance usually applies when a natural disaster strikes your house and only covers for events that are out of your control like freezes, tornadoes, hurricanes, fires, floods, and theft. A home warranty is involved when something mechanical fails within your home, such as an appliance or home system due to normal wear and tear.

My mechanical systems and appliances are aged. Is this covered?

Yes. The age of your mechanical systems and appliances does not matter. We have a 30-day wait period in place to help keep your plan costs down, and protect us from pre-existing conditions.

Do I need a home inspection before ordering a home warranty?

We do not perform an inspection to determine the condition of your appliances and systems. We have a 30-day wait period in place to protect us from pre-existing conditions, as well as keep our plan costs at affordable prices.

When does coverage begin and when does it end?

There are no long-term contracts. As a customer of ARW, you can have your plan for as little or for as long as you'd like with our month-to-month service plans!

If an item needs to be replaced, and the replacement unit is unavailable, what happens?

If a covered appliance or system on your home warranty policy cannot be replaced, we will provide an allowance towards replacing the item in accordance with our terms & conditions. Our customers also have the added benefit of purchasing discounted appliances through our partnerships with appliance manufacturers.

What if I need service?

ARW will dispatch a service professional as quickly as possible to your home and will make all reasonable efforts to initiate service for non-emergencies in no more than 48 hours after the request is processed. For an emergency issue, we will make all reasonable effort to initiate service within 24 hours after the request for service is received.

Is there a trade service fee?

When you request a repair you pay a trade service fee. The fee is the deductible for that service call.